Job - Regional Service Representative - Farm Equip

Job Title: Regional Service Representative - Farm Equip

Job Order #: CS-9727

Location: South Dakota

Salary Range: $80000 - $85000

Commission / Bonus:

Benefits: Corporate Profit Sharing

QUALIFICATIONS:

- Degree or diploma in an agricultural/mechanical field (e.g. Agricultural Equipment Technician)
- A minimum of 3 years’ experience providing customer service, technical support, or related problem solving
- Strong customer service orientation, with an ability to provide professional, solution-focused support
- Extensive knowledge of agricultural equipment (knowledge of Livestock Feeding Equipment is a strong asset)
- Ability to operate ag equipment
- Strong organizational skills and the ability to balance multiple priorities
- Ability to work both work independently and as part of a team
- Ability to think critically and analytically solve problems
- Conceptual ability and root cause analysis problem solving ability is a must
- A balance of practical experience and creativity
- Ability to work in an environment that supports self-directed behavior and decision making

Job Description

Hansen Agri-PLACEMENT is representing an established agricultural company located in Saskatchewan who are for looking for a hands-on, self-motivated Regional Service Representative for the Midwest United States Territory. The company is a manufacturer of high quality, need driven, agricultural and industrial equipment. Their focus is on their customers at all levels of their business.

RESPONSIBILITIES:

- Provide dealer/customer support for all Livestock and Shortline Farm Equipment – on site or by phone
- Provide dealer/customer training at Dealer Day events or other training functions
- Provide documented feedback to Head Office Engineering/Marketing of customer feedback with the purpose of resolving field related concerns
- Paid on-call weekend support is required on a rotational basis
- Receive/process parts orders to ensure customer needs are met
- Competently assess warranty claims and work toward elimination of the root cause
- Provide field service support for customers when required



Contact Info:
To be considered for this position, please refer to the Job Order # above and email your resume to Chris Schroeder at [email protected] or call 308-384-4886. Please to fill out our online application if you are not currently registered.

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